Performance management target is the achievement of specific results, that must be understood and valued according to the stakeholders satisfaction; in other words, we assume that the performance refers to the organization's ability to effectively implement its strategy, in the interests of relevant stakeholders (Otley, 1999).
This definition, underling the concept of Corporate Performance Management (CPM), integrate four main elements:
An appropriate system of CPM will be developed through five main stages:
This final phase focuses on the information systems requirements in support of performance management, emphasizing the role of facilitators in knowledge management.
The KPIs theories was developed in the late seventies in response to a study done by MIT (Massachusetts Institute of Technology), which led to the development of Critical Success Factor Method.
Two are the KPIs levels:
While differing on the operational level, these proposals have some common and recurrent features:
Planning: Budgeting e Forecasting
The brand new Analitica 4.0 has the ability to manage Control Process in a very easy way!
Write us to see it in action!